Attorneys working with ClassAction.org have reason to believe the Honeywell thermostat that comes standard on certain brands of water heaters is Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Rheem admits that it did have a problem with residential water heaters manufactured in 2020 and 2021, but says it only affected a small percentage of customers. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. Finally, set the temperature control knob to your desired temperature setting. I did see that. How to test a water heater igniterHow to test a water heater thermopileHow to test a water heater thermal switchHow to test a water heater gas valveHow to test a water heater pilot valveHow to test a water heater main burner valve//DISCLAIMER: Links included in this description area contain affiliate links. ET Monday through Saturday or visit the firms we-site to review a list of appliances with recalled valves and to register for the recall Click here to read more information about affected models, CSA International is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. Recalls Gas Regulators For Leak Hazard, Honeywell Recalls Gas Valves Used in Decorative Fireplaces and Stoves Due To Burn Hazard, Robertshaw Controls Co. A models are 2-wire and B models are 4-wire. A quick note before we get to the steps to fix the problem. For example, a date code of 0042 represents a manufacture date of week 42 of the year 2000. )I used a Harbor Freight 7 Function Digital Multimeter. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Order by today, receive 214 by Wednesday. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. Next, go forward to check the thermopile if the gas valve remains in the on position. Dont worry about that. The steps should not take you more than 5 minutes to complete. Spray the fittings near the valve with a soapy water solution. Now, connect the probes to each connector. When the thermopile cant do its job of producing enough current, called millivolts, to operate the control board in the gas valve, the control board wont work, which causes the gas valve to close. If you click on one of the links and purchase a product, I will receive a small commission. Lets talk about the error codes, or flashes, to help you understand what the flashes tell us. Ensure you put everything back into its place. Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. Honeywell Gas Valve WV8840C1406: https://amzn.to/3GNlCtFeBay is a good source to find pre-owned and new Honeywell control boards and gas valves. Once the company received the Rheem credit, they should have deducted it off the customers bill. Attorneys working with ClassAction.org want to hear from homeowners who had their hot water heaters leak. Turn the temperature control knob to Off for 5-10 minutes. Sorry, something went wrong. The thermostat is located on the front-lower side of the water heater. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. WebHoneywell has sold over 77,000 T4700, CT1950 and CT1957 electric baseboard heater thermostats, and Honeywell has analyzed 13 returned products associated with reports CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. New cases and investigations, settlement deadlines, and news straight to your inbox. The product is labeled as a fountain but functions similar to an M-80 or other large firecracker, which are illegal. WebMost of the valves returned to Honeywell for testing related to this phenomenon were the result of a technician using an electronic gas detector. The recalled water heaters are white with a red Giant logo decal on the front. WebDelta SIT Gas Control Valve with 0.75 in. U.S. Consumer Product Safety Commission If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. T10 Pro Smart Thermostat with RedLINK Room Sensor, Control comfort, air quality and your budget. ATLANTA, Ga. (CBS46) - It was still freezing outside when Mike Obriens 2-year-old Rheem water heater failed. Reliance Water Heater 9007876 Gas Thermopile Assembly: https://amzn.to/3cXANCq(If you have a Reliance water heater and need a thermopile, it's cheaper to purchase the entire pilot assembly, which includes the thermopile, pilot and igniter, on Amazon than it is to purchase the thermopile alone. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. The models included in the recall are programmable thermostats for controlling electric baseboard heating at 240Vac. The colored plastic tubes on the product may become brittle and break into small pieces, posing a choking hazard to infants. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hotline at 800-638-2772. As CBS46 found out, smaller plumbers are able to charge less, but some of the larger plumbing companies say upwards of $500 dollars is not out of line. If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. In this article, what I am going to cover: The status light on a water heater means either the unit is operating normally or its malfunctioning. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. This recall involves Rheem branded Performance Platinum electric water heaters in 40, 50 and 80 gallon capacities, and they were sold exclusively at The Home Depot stores nationwide and online from January 2014 through The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. The Honeywell gas valve went into High Temperature Shutdown mode. working with ClassAction.org are no longer investigating this matter. The board also issues error codes that you see as flashes in the LED status light. But, if your water heater does go into High Temperature Shutdown again, you will know how to override and reset the error code and fix it yourself. The gas controls were also sold separately through gas appliance service providers. Overloaded fireworks can result in a greater than expected explosion, posing burn and explosion hazards to consumers. 4 consecutive flashes every three seconds of the status light indicates your water heater goes into the High Temperature Shutdown mode. What does the status light on mean on a water heater? He called the closest plumbing company he could find. If the reading is not okay, the temperature sensor is at fault. More options available. And it will reset the unit successfully. 6 on Clayton Co. Sheriffs most wanted list, Former Carroll Co. medical technician fights for her life after suffering multiple seizures, 1 dead, 2 arrested after shooting at East Point MARTA station, police say, Sign up for Atlanta News First Newsletters. How Do I Reset My Honeywell Gas Water Heater? The date code will be the last four digits on the far right side of the label. Mike chose option B, I had no choice, I needed hot water, he told CBS46s consumer investigator Better Call Harry. So the units that are having problems are most likely installed in improper environments. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. Learn More. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. On my particular Honeywell gas valve, model WV8840B1109, the error codes indicate the following: 4 High Temperature Shutdown, 5 Temperature Sensor Failure, 7 Gas Control or Valve Failure. Next, remove the burner from the unit. You can see the written statement from Rheem that they pay for parts and labor, Mike said. The recall pertains to combination gas control valves which bear one of the following model numbers and were used in LP fueled heating appliances: Consumers should exercise caution when attempting to locate the valve and its model number which is located on the side of the gas valve. No gas to the gas valve means no flame to heat the water. Were here to answer your questions and help you get started right away. Turn the temperature control knob to the OFF position. Do you watch CBS46 News, Mike questioned. A number of consumers have taken to the Internet to express their complaints about certain brands of water heaters and their accompanying Honeywell thermostats [sic throughout]: Attorneys are looking into the following brands as they suspect the companies frequently use the Honeywell thermostats: Here are some pictures of what it looks like: The thermostat sensor tip is part of a control valve and comes pre-installed on the water heater. CPSC.gov is an official website of the United States government. How to Seal Caulking Tubes with Candle Wax, Honeywell Gas Valve 4 Flash EASY Fix (With Photos). If the status light is flashing 1 time every 3 seconds, understand the water heater is functioning correctly. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. What do plumbers charge for the repair? Turn off the unit by setting the gas valve to the off position. Cool Air Mechanical refunded Mike for the part, but what about the labor cost? To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. Before replacing the burner, I highly recommend you to clean the burner. Contact Honeywell toll-free at 888-235-7363 for information on how to receive a free replacement electric baseboard or fan heater thermostat. Fu San Machinery Recalls Low Lead Ball Valves Installed in Flammable Gas Lines Due to Fire and Explosion Hazards, Fisher Controls International, Inc. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Likely though, if your water heater has gone into High Temperature Shutdown status, you wont see any flashes on the LED status light. Then, remove the gas control valve from the unit and install a new one. Finally, turn the temp knob to your desired temperature setting. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Dollar Tree has 9 volt batteries for a dollar. Copyright 2022 WGCL. Cellular Antennas. If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. The Honeywell gas valve went into High Temperature Shutdown mode. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. Count for 10 seconds. 5 Flashes = Sensor Failure (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. What you need to do to fix the blinking issue is to find out the reason behind the status light code. The lit firework can tip over and fire shells at bystanders, posing burn, fire and impact hazards to consumers. Leave the knob in the VERY HOT position for 10 seconds. Once CBS46 got involved, the company issued Mike a full refund. Takagi Water Heater Error Codes [Ultimate Guide]. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. I did not see that one, the employee responded. Thats it! Although, its unclear exactly how many water heaters have the problem, and where they were all installed. Pressure of water is a littler weak, but not major. Save my name, email, and website in this browser for the next time I comment. Not sure how Resideo can work in your home? Even though Rheem is offering plumbers $100 credits for labor, Cool Air Mechanical said $100 is not enough to cover the overhead expenses. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. Just follow these quick steps to fix the problem: 1. Pulling it apart and putting it back together sometimes does the trick. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. On some of the Honeywell gas valves, like mine, its difficult to see the LED status light when its flashing codes because the light is so faint or dim. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Status light blinking 1 more time indicates a specific part of the unit is not working properly. Ensure you detach everything that leads into the gas control valve. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. Models sold at Retail Outlets have a full cover with four exposed buttons. Because the control board is not operating, you wont be able to see any flashes at the LED status light to help you determine what the problem is with your water heater. The pilot ignites the gas burner on your water heater. Theres a common problem with some Honeywell gas valves that operate some water heaters. Note: Individual Commissioners may have statements related to this topic. Note: The instructions on my water heater indicate to wait 5 or 10 minutes, after the knob is in the OFF position, before lighting the pilot. Now, you can turn the temperature control knob to your desired setting, and you will hear the water heater burner ignite. Next, relight the pilot and hold down the igniter button. When The steps I outline below will show you how to override the error code and get your hater heater working again. The recalled valves were manufactured between July 25, 2005 and August 14, 2005. Honeywell has sold over 77,000 T4700, CT1950 and CT1957 electric baseboard heater thermostats, and Honeywell has analyzed 13 returned products associated with reports claiming overheating, including varying degrees of smoke damage. Just relight the pilot by following the steps described in the manual. Testing the water temperature sensor electrically will help you figure out whether the sensor is at fault or not. The R110 Gas Control Valves being recalled are installed on natural and liquid propane (LP) gas water heaters. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. The problem was the Honeywell gas valve control board had failed. These gas control valves were last manufactured in 1972. Actually, it depends on how many times the status light is blinking. So, check that article out to fix this blinking issue. Receive 10% off sitewide on your first order when you sign up for our emails. If screws on the valve break, gas could leak from the valve. So why was Mike charged $885? The labor is not warrantied, a Cool Air Mechanical employee said in a conversation Mike recorded. I did see that, the employee admitted. You can see the voltage starts rising over the next few minutes as the thermopile heats up. In a tankless water heater, the burner heats up water as it passes through a coil. This has happened to us twice and both times has resolved the issue. Next, attach the probes, especially the multimeter with pin probes to the center hole and the other one to the outside hole. There are several reasons this valve may stop working properly. The thermostat contains a relay used to turn on the electric baseboard heater that may not function properly, causing the thermostat to overheat. Attorneys working with ClassAction.org have reason to believe the plastic temperature sensor, which is inserted into the water heater and gauges how warm the water is, contains a defect that allows a pin-sized hole to form. These incidents resulted in 5 deaths and 21 injuries. The Explosion hazard results in recall of honeywell heating gas control valves investigation continuing. Recall of gas control valves on water heaters the r110 gas control valves being recalled are installed on natural and liquid propane lp gas water heaters. There are no electronic differences between the Retail and HVAC Contractor models. CSA International is a division of CSA Group , which consists of CSA International, CSA , a developer of standards and codes, and QMI for management systems registration. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. Attorneys working with ClassAction.org are now speaking with homeowners whove had problems with these water heaters to learn more about the leaking issue. If problem persist you will need to replace the thermopile. Attorneys working with ClassAction.org want to hear from homeowners who had their hot water heaters leak. They have reason to suspect the Honeywell thermostat that comes standard on several brands of water heaters is defective and can cause water leakage. Detach every connection that leads into the gas control valve and remove the burner. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). The status light on Honeywell Gas Valve makes a 4-consecutive flash every 3 seconds due to a failed temperature sensor. Just follow the troubleshooting tips I mentioned to solve the issue. Culprits like overheating or wiring issues are The thermocouple could be faulty or broken. He had two choices, take a teeth chattering cold shower, or pay the plumber $885. Robertshaw has not received any reports of incidents of leaking gas or any reports of injuries. While continuing to depress the knob in the PILOT position, press the igniter (piezo igniter) button rapidly, about once every second, until you see the 4 flashes at the LED status light. For further assistance you may contact Robertshaw at (888) 225-1071 between 8 a.m. and 8 p.m. To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. The label displays the date code by year and week of manufacture. For unknown reasons, sometimes these gas valves go into High Temperature Shutdown status and shut off the gas valve, which extinguishes the pilot light. Honeywell Water Heater Status Light Codes [Explained Everything], Honeywell Hot Water Heater Status Light Blinking 3 Times, Honeywell Hot Water Heater Status Light Blinking 4 Times, Honeywell Hot Water Heater Status Light Blinking 5 Times, Honeywell Hot Water Heater Status Light Blinking 6 Times, Honeywell Hot Water Heater Status Light Blinking 7 Times.
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