Learn Microsoft provides great administration tools, such as PowerShell and Server Manager. For example, Google Authenticator doesn't have any backup capabilities, meaning you have to start from scratch on each new device.ortunately . How to Reduce Complexity and Lower Costs by Modernizing Your Approach to 3 Top Ways to Improve Data Protection and Governance for Secure Remote Work, How to set up MFA for Office 365 on end-user devices. In the Authenticator app, tap Menu Transfer accounts Export accounts. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info. It already has some handy features, such as cloud-backup . Authy vs Microsoft Authenticator: Which 2FA App Is More Secure. You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. Because modern strong authentication is so important, we're making it even more accessible by embedding it right into the Outlook client! Organizations that use Office 365 can enhance their security by using Azure AD MFA as their IAM service. Its advisable to enable Notifications for the app because, when you sign, Microsoft will send a prompt to your device that you will have to respond to. To set up the code synchronization, just open the app to the screen of codes and tap the cloud icon at the top. We explain and teach technology, solve tech problems and help you make gadget buying decisions. Step 1: Launch the Settings app on your iPhone and navigate to General. Reopen the app on your phone and check if it works fine. There is an option to enable MFA for a group of users all at the same time with a bulk update. For more info - Common problems with the Microsoft Authenticator app, Hello James! A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. Sign in, then select Add method > Authenticator app > Add to add Microsoft Authenticator. After your phone's verified, select Next. Logins to Azure Portal, Azure CLI or Azure PowerShell will always prompt for MFA. The Microsoft Authenticator may not be working properly because you are using an outdated version of the app. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Tap on the three-dotted icon and go to Settings. Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. Your email address will not be published. In the "Authenticator app" section of the page, click "Change Phone." Choose the kind of phone you are migrating to and click "Next." You should now see the "Set up Authenticator" screen, complete with barcode. How to Transfer Google Authenticator Accounts to a New Phone. Admins may need to click on the three-dots menu to see this option. Each code lasts for 30 seconds, after which time it's replaced by a new code to guard against compromise. As such, it can be used to generate codes for secure logins (personal, work, and school). If you have previously declined this permission, Microsoft Authenticator wont show any login approval requests on your phone. Choose either an Android or an iPhone. This includes Exchange Online, SharePoint Online and OneDrive for Business. Running Google Authenticator on your mobile device is an effective way to protect your online accounts and logins with two-factor authenticator codes. Youll then be able to use those if you experience any issues when trying to recover your accounts. In the Backup section, toggle-On Cloud Backup on an Android phone, or iCloud Backup on an iPhone. Dont set up any accounts using Microsoft Authenticator until after youve used the Recovery tool because it will overwrite matching site accounts. When you purchase through links on our site, we may earn an affiliate commission. Public Preview: Authenticator Lite (in Outlook), It's Time to Hang Up on Phone Transports for Authentication., Today, were adding the public preview of. Our priority is getting every user to sign in with modern strong authentication passwordless, hardened against phishing, easy to use and adaptable to evolving attacks. On the other hand, Office 365 MFA is a feature of Office 365 that provides multifactor authentication for Office 365 services only. On theAdditional security verificationpage, selectMobile appfrom Step 1: How should we contact you?. Enter the code, and then select Next. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. TheConfigure mobile apppage appears. Now, a new update to Google Authenticator fixes that flaw. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process. Use your phone number: If you previously added a phone number to your account for account recovery, you can use this option to verify your identity and set up Microsoft Authenticator on your new phone. Tap the account you want to remove, and then tap Remove Account.. Managing Android devices in the enterprise. Whats the Difference Between a DOS and DDoS Attack? SelectUse verification codefrom theHow do you want to use the mobile apparea, and then selectSet up. Like any other app, the Microsoft Authenticator app requires permission to display notifications on your Android or iPhone. Read: Turn on Cloud Backup for Microsoft Authenticator app on Android & iPhone. How to avoid this? This almost-great Raspberry Pi alternative is missing one key feature, This $75 dock turns your Mac Mini into a Mac Studio (sort of), Samsung's Galaxy S23 Plus is the Goldilocks of Smartphones, How the New Space Race Will Drive Innovation, How the metaverse will change the future of work and society, Digital transformation: Trends and insights for success, Software development: Emerging trends and changing roles. This can be completed through a text message, phone call or the Microsoft Authenticator app. If a different organization/company has given you access to a sharepoint/onedrive and now you have switched to a new phone using the back up option described in "Back up and recover account credentials in the Authenticator app" you will receive the message "Scan the QR code provided by your organization" under all the external accounts. All Rights Reserved. On May 26, 2023, if the feature is left set to Microsoft managed, your tenant will be enabled for Authenticator Lite by Microsoft. But don't neglect the venerable Microsoft Now that Exchange Server 2010 and Exchange 2013 are legacy products, administrators should make the push to migrate to avoid What's old is new again as multiple security updates from the past made a comeback this month to push the total number of All Rights Reserved, https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40 --please don't forget to upvote and Accept as answer if the reply is helpful-- To do this, type "Microsoft Authenticator" into the search bar or browse the list of available apps until you find it. Google Authenticator is a widely used service for two-factor authentication on mobile devices. Heres how it works. Visit our corporate site (opens in new tab). Sharing best practices for building any app with .NET. If an organization is not already using multifactor authentication (MFA) for logging into a Microsoft Azure environment, then it is time to consider turning it on. While it offers a secure login experience for both Microsoft and third-party accounts, it may not always work well. Tap on the three dots on the top right of the screen and select Transfer accounts. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. . Two years ago, we shared that It's Time to Hang Up on Phone Transports for Authentication. Today, were adding the public preview of Authenticator Lite to the tools we are offering to help you move from text message (SMS) and voice-based authentication. , which offers the most robust security features, updated the most frequently, for free. Not familiar with how two-factor authentication works? Sign into your account on Microsoft.com and click on Security. You have to re-create your 2FA accounts on your new phone manually. If you already use Google Authenticator on an iPhone, iPad, or Android device, make sure you've updated it to the latest version. There could be other factors at play. If Microsoft Authenticator is not showing codes only for a specific account, you may need to re-authenticate your account to start receiving codes again. Find out more about the Microsoft MVP Award Program. Add Google Authenticator to LastPass For Extra Security. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. Enroll in Duo Security @Ilya With this update we're rolling out a solution to this problem, making one-time codes more durable by storing them safely in users' Google Account. Each verification notification will include a number matching prompt and biometric or pin verification if enabled on the device. We call this embedded experience Authenticator Lite - and we're excited to announce it is now in public preview! You will have to remove your account from the app and add it back. We and our partners use cookies to Store and/or access information on a device. Many users need to authenticate multiple times per day to access the applications and data they need to work, but organizations that use Azure Active Directory (Azure AD) can deploy specific authentication controls to restrict non-trusted access to business data within the purview of Microsoft software and services, including Microsoft 365. From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into theStep 2: Enter the verification code from the mobile appbox on your computer, and then selectVerify. Each verification notification will include a number matching prompt and biometric or pin verification if enabled on the device. A post-graduate in Biotechnology, Hemant switched gears to writing about Microsoft technologies and has been a contributor to TheWindowsClub since then. NY 10036. Its also possible to enable the feature through MS Graph. Before disabling any security features, IT administrators should thoroughly understand the risks and evaluate the potential impact on your organization. The two-factor authentication app now allows users to add other online accounts, such as Facebook, Google and others although the QR scanning ability via the camera is only partially implemented . Authy vs LastPass Authenticator: Which 2FA App Should You Use. Tap Next. Using an authenticator app for two-factor authentication (2FA) is more secure than SMS messages, but what if you switch phones? A site that supports 2FA via an authenticator app should generate the necessary code for this process. Then, select Add method in the Security info pane. Step 1: Set-up Cloud Back-up for Microsoft Authenticator This is something you need to do the moment you start using Microsoft Authenticator because it's from a back-up that you'll be able to recover all your accounts. A new window will open with a list of Active users. During the setup process, select "Use phone number" and follow the prompts to enter your phone number and receive a verification code. Step 4: Select Remove Account to confirm. On your computer, enter a phone number, select Text me a code or Call me, and then select Next. Microsoft Authenticator may act up on your phone if one of its app processes encounters issues while running. Open the Microsoft Authenticator app, go to your work or school account, and turn on phone sign-in. After . However when trying to log into an email account from any device and asked to confirm a number, microsoft authenticator would not prompt that confirmation window on the new phone. Like any other app, the Microsoft Authenticator app requires permission to . More information on the Authenticator Lite notification configurations can be found, Once enabled for Authenticator Lite, users on the. Activate the cloud backup option for your device iCloud Backup (iPhone) or Cloud Backup (Android). Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. Enabling a group for Authenticator Lite is possible from the Entra portal via the Authenticator configuration page. If you have any other questions, please let me know. Microsoft Authenticator vs LastPass: Which Password Manager Is Better. Add a recovery account. This video demonstrates how to setup, Microsoft Authenticator - Two Factor Authentication - on IOS.Setup - 0:35Link an Account - 1:35Backup To iCloud - 2:44S. Step 1: Open the Settings app on your phone and go to General management. This app makes it easy to set up two-factor authentication that works with a fingerprint, face ID, or PIN. The idea is to help you more seamlessly and easily access those codes if your primary device is unavailable. Office 365 has more than 85 million active users. Since we launched in 2006, our articles have been read billions of times. Once done, the Accounts screen of the app will display boldly your account with a six-digit verification code below it. How-To Geek is where you turn when you want experts to explain technology. Adetailed explanation of the backup and storage process is available if you want to dive a little deeper. However, dontdo this until youve tested and made sure you can access these accounts on your new phone via Microsoft Authenticator. This feature will roll out to tenants in the state, For the duration of public preview, leaving the feature set to , will have no impact on your users and the feature will remain turned off unless you explicitly change the state to enabled. With so many services and apps around, it's only wise to invest in a reliable password manager. The second authentication method can be in the form of a phone call or a text message to an approved number, or an app notification on their smartphone. It already has some handy features, such as cloud-backup, app security lock, and limited screen capture, but Microsoft has recently expanded its capabilities. TheConfigure mobile apppage appears. During the setup process, select "Enter a recovery code" and follow the prompts to enter the code. Use your device's camera to scan the QR code from theConfigure mobile appscreen on your computer, and then chooseNext. You can enable this, the first time you are prompted to verify your account via the authenticator app. Microsoft Authenticator beta gained password management features in December 2020. Rollout to support this feature in Outlook is currently underway. Your accounts will then automatically be added to Microsoft Authenticator on your new one. You'll see a success message. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Initially, admins should configure MFA to be set by conditional access or Security Defaults. Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. Step 3: Toggle on the switch next to Set Automatically. Step 2: Go to Storage and tap the Clear cache option. without the Authenticator app will be prompted to register Outlook as an MFA method when they launch the app on their device. To force-close Microsoft Authenticator on Android, long-press on its app icon and tap the i icon from the resulting menu. Hello everyone You must be a registered user to add a comment. Return to your computer and theAdditional security verificationpage, make sure you get the message that says your configuration was successful, and then selectNext. This means you can access those same codes from a different device signed in with your Google account. Intel CPUs Might Give up the i After 14 Years, 10 Inexpensive Ways to Breathe New Life Into an Old PC, Windows 11 Has More Widgets Improvements on the Way, 2023 LifeSavvy Media. Microsoft Authenticator beta has a new feature that lets you import passwords from Comma Separated Values (CSV) files or directly from the Chrome browser. Install the app. However, it does not affect our editorial integrity. Once the file with the user account details is uploaded, select the arrow in the bottom right corner to complete the process. Our priority is getting every user to sign in with modern strong authentication - passwordless, hardened against phishing, easy to . Please note that the organization you work for may require a PIN to complete your identity verification. Keep in mind the app is still in beta and can only be downloaded for Windows 10 Mobile Insider preview builds in the Fast, and possibly Slow, update rings (aka Redstone builds). Go to the, A new window will open with a list of Active users. To configure MFA, you need to use the M365 Admin Center. Once the conditional access policies are in place, it's time to enable MFA for the users. Enabling a group for Authenticator Lite is possible from the Entra portal via the Authenticator configuration page. It provides a much-needed backup and restore capability for accounts. Head over to Play Store or App Store to check if a newer version is available. Next, hit the Configure button as shown in the screenshot below. Use simple, fast, and highly secure two-factor authentication across apps. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Even deleting the app from your old device isn't enough. NOTE: If your mobile device is unable to download the Microsoft Authenticator app, please use the Phone Calloption. Azure AD MFA is part of the Azure AD premium offering and provides additional features and capabilities such as conditional access policies and integration with third-party authentication providers. 2. Based off our Back up and recover account credentials in the Authenticator app documentation, what you're seeing within your app - Scan the QR code provided by your organization, is by design, and is needed in order to recover your account. Recover accounts requiring more verification: If you use push notifications with your personal or work or school accounts, you'll get an on-screen alert that says you must provide additional verification before you can recover your information. For more information on enabling this feature for your users, see here. VP Director of Identity Security, Microsoft. Our top recommendation for modern strong authentication is the Authenticator, which offers the most robust security features, updated the most frequently, for free. From this point onward, only your new phone will provide 2FA codes for you. My question is why, when transferring data to a new phone, I see an error on my office 365 accounts - An action is required. Testing RFID blocking cards: Do they work? Google Authenticator: Set up 2-Step Verification on Mobile, 2-step verification gives an extra edge to account security and some of the famous web services like Google, Facebook and Dropbox have already incorporated it for better customer experience.Now the, Why You Should Ditch Google Authenticator For Authy. Locate the Microsoft Authenticator card and swipe upwards to close the app. Download Microsoft Authenticator for Windows 10 Mobile, Brave Search makes its final split from Bing but keeps Google fallback, Star Wars Jedi: Survivor Rancor boss fight guide, AI news you might have missed this week: Music, ChatGPT, and Bill Gates thinks it'll soon be teaching our kids, Microsoft News Roundup: Farewell Activision Blizzard deal, goodbye Windows 10, and so long Microsoft-branded accessories, How the ASUS ROG Ally's Windows OS could give it an edge over the Steam Deck, How to set up two-step verification on your Outlook and Microsoft Accounts. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Turn on Cloud Backup for Microsoft Authenticator app on Android & iPhone, Microsoft Vulnerable Driver Blocklist option grayed out or not working in Windows 11/10, Windows Security Service missing after malware attack, Common Print Security Threats and How to Protect against them, Evil Extractor malware can steal data on your Windows PC, Vivaldi brings Custom Icons and Workspaces to the Browser, The Benefits of using a Virtual Data Room for your Organization, How to copy DVD to Hard Drive on Windows: 3 simple solutions 2023. Users will be prompted to provide MFA when Microsoft deems it necessary, such as when they sign into a new device or application. See It. Join 425,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. It is important to mention here that the Authenticator app collects Account info you provide when you add your account. Note:If the Mobile app option is grayed out, it's possible that your organization doesn't allow you to use an authentication app for verification. Hence, its best to remove any battery restrictions for the app to ensure optimal performance. Step 2: Scroll down to tap on Authenticator. At the top of the window, select the. Microsoft Authenticator is a free app that allows you to use two-factor authentication with code generation and on-device notifications. Select Done. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. But in the past, those codes would appear only on your primary device. In this case, you'll need to select another method or contact your administrator for more help. The verification code changes every 30 seconds so youll have to be really quick. Step 2: Select the problematic account from the list. Tap the Force stop option at the bottom-right corner. (Image credit: Daniel Rubino / Windows Central), Brave Search makes its final split from Bing but keeps Google fallback, Star Wars Jedi: Survivor Rancor boss fight guide, AI news you might have missed this week: Music, ChatGPT, and Bill Gates thinks it'll soon be teaching our kids, How the ASUS ROG Ally's Windows OS could give it an edge over the Steam Deck, Acer Swift X 16 unveiled with jaw-dropping OLED display, game-changing AMD Ryzen 7840HS processor, and RTX 4050 graphics. Its also possible to, Authenticator Lite, as the name suggests, will extend a subset of the Authenticators capabilities into Outlook. Note:If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). @Ilya Required fields are marked *. Step 1: Go to your device's App Store. More information on the Authenticator Lite notification configurations can be found here. When he is not working, you can usually find him out traveling to different places or indulging himself in binge-watching. Tap the Update button to install the update and see if that fixes your problem. Under the "App passwords" section, click the Create a new app password option. Learn how to set up Microsoft Authenticator to autofill and save your passwords across all your devices. If you have a news tip or an app to review, hit him up atsean.endicott@futurenet.com (opens in new tab). However, your device should be equipped with biometric capabilities. Hence, youll need to close the app entirely and restart it. Applying the fixes mentioned above should help resolve any underlying issues. In this video I'll show you how to move Microsoft Authenticator to a new iPhone or Android phone.Need to update your video streaming devices? MFA helps protect against takeover attacks, where attackers try to gain access to user accounts via stolen or guessed passwords. Youll be asked to sign in to the Microsoft account you used for the backup on your old phone. All you have to do is scan a QR code for the service you want to turn 2FA on for, and the app will . If you have any apprehensions regarding this, you can remove it by simply removing your account. If prompted add your security information. Set MFA by user account in one of the following ways. For years, security experts have recommended using authentication apps to generate these codes. Within the Azure AD admin portal, click on. "Since one time codes in Authenticator were only stored on a single device, a loss of that device meant that users lost their ability to sign in to any service on which they'd set up 2FA using Authenticator. If you don't allow the camera, you can still set up the authenticator app as described inManually add an account to the app. If you have a bunch of saved passwords, it's now easy to bring them over to Microsoft Authenticator beta. Your email address will not be published. Start with the same steps as for a single user: Sign in to the Microsoft 365 Admin Center with an account that has Global Admin permissions. All Rights Reserved. Your account and usernames, verification code, and various metadata, such as the time at which the backup was created, will all be included. Or where to get a QR code? The trustworthiness of Google's Chrome Store was again called into question after an extension billing itself as Microsoft Authenticator was published by the software souk without the simplest of checks. Can't help forgetting your passwords? Step 1: When you are in available Windows 10 computer with local account, click Start button and select Settings. Sign in to the Microsoft 365 Admin Center or the Azure AD portal with an account that has the necessary permissions. Below, we share all the possible solutions to fix the Microsoft Authenticator not working problem on your Android or iPhone. Since clearing the Microsoft Authenticator cache does not remove any of your accounts, theres no reason not to try it. You'll also see Microsoft Authenticator on the Security info page. You can try purging the existing app cache to see if that restores normalcy. Is there any way to turn off this setting so that activation is not required again after the backup? Because of this error, I have to completely re-configure all office 365 accounts. Sign in to the Microsoft 365 Admin Center with an account that has Global Admin permissions. Fortunately, Microsoft Authenticator provides a backup and recovery option. On Android phones, the information is stored on Microsoft's online servers. The app can be used for other systems that support two-step verification codes, like Google and Dropbox. $0.00 at LastPass. Step 2: Tap on Date and time and enable the toggle next to Automatic date and time.. Our top recommendation for modern strong authentication is the. Thank you for your time and patience throughout this issue. From the very beginning. Microsoft Authenticator is a popular app for generating two-factor authentication codes on your phone. Then, scroll down and choose Additional security options > Setup 2-step verification. On your new phone, tap Scan QR code. Go to your Google account and sign in. So if that device was lost or inoperative, you were out of luck. If you do not want PIN identification, configure the Microsoft Authenticator app to use your devices fingerprint or facial recognition instead. Occasionally, the app may disappoint you when it stops showing codes or displaying sign-in requests on your Android or iPhone. Thank you for the follow up on this! 2. For personal Microsoft accounts, you can prove your identity by entering your password along with an alternate email or phone number.